Students can create an online Guest User account for parents, guardians, and third parties granting access to their student financial and academic information. Access may include student account balances, class schedule, financial aid, and application status.
Terms of Use
Guest User accounts must be authorized by the student. Student information is protected by the Family Educational Rights and Privacy Act (FERPA) and students may restrict or revoke access to their student records at any time.
Note: Guest User access does not replace the Authorization to Release Information permission. University staff require the student to provide an Authorization to Release Information prior to providing any student information regardless of the existence of a Guest User account. Students can add the authorization using the Authorization to Release link located in the Student Records menu in the Student Center.
Only the student can authorize or change Guest User access
Parents, guardians, and third parties are subject to the University's Acceptable Use Policy for Computer and Network Resources. CSU, Chico administrators may decline to provide the requested information if it is determined that disclosure would be detrimental to the student-institution relationship or impede University operations.
Guest User access allows parents or guardians to view the following student information for enrolled and admitted students:
Accounts are created and maintained by the student. It is at the student's discretion to select the information that will be available to each individual user. The student may also change or remove access at any time.
The student adds a Guest User using the Manage Guests link under Student Records in the Student Center and selects the user permissions and saves. The next day, the Guest User will receive an email with instructions how to create an account. The student will receive an email notifying them that a guest user was added and the access authorized.
Each student must add the parent or guardian as their own Guest User and the parent or guardian will need to create an account for each student.
Access to confidential student information is protected under the Family Educational Rights and Privacy Act (FERPA). It is the student's right to decide to share their student record information with others. CSU, Chico staff can answer questions about the Guest User account setup, but are not authorized to reset passwords or provide access.
CSU, Chico staff is not authorized to discuss over the phone or in person, student information that is protected under the Family Educational Rights and Privacy Act (FERPA) without written authorization from the student for the requesting party. Students can add the authorization using the Authorization to Release link located in the Student Records menu in the Student Center.
Yes. Student registration fees may be paid through Guest User access, provided the student has authorized financial account access. You must know the student's Chico State ID number and birth date in order to do so.
Yes. Students can grant access to persons other than a parent, if they choose to do so.
Yes, accounts expire when the student graduates or stops attending CSU, Chico.
Yes, passwords do expire independent of the student password expirations.
The student must request a new password by selecting the Send Password option for the Guest User. If the student graduates or stops attending, the Guest User account will be purged.
Check the junk mail folder or contact the student. The student provided an email address for the parent when authorizing access and can verify the email address in the Manage Guests page. If the student entered an incorrect email address, they can update the email address. An email will be sent to the parent or guardian the following day with instructions how to create an account.
The student has not granted access to view this information. The student can change parent or guardian access to their information at any time. Only the student may authorize access, not the university. Check Guest User email notifications for access authorized.
Try clearing your 'Cookies'. If you have more than one Guest User account, you must close your browser before you can login under a different Guest User account
Contact the student—the student can look up your user ID in their Student Center.